The ethical intelligence included in the institutional archetype of an enterprise defines its level of adaptiveness in the market. The level of adaptiveness is implicitly included in the business strategy and the business architecture of a company. It has to be considered that there are two basic attitudes in business:
- An Adaptive attitude that allows influencing the market while being influenced by it.
- An over-adaptive attitude that drives to dominate, submit or oppose the market.
Adaptive processes are implicitly complex; this implies that the market and the company need to be considered as a “unified field” in order to be able to exert influence while being influenced. But this complexity needs to be simplified in order to make work processes manageable by anyone.
Therefore adaptive business processes, including adaptive automation, demand using behavioral segmentations to define adapted actions that require identifying the counterpart that is being influenced. It requires being client focused while obtaining the corresponding benefits as a counterpart.
Client Centered Management is the organizational meta-model that establishes the rules to be considered by companies that have decided to develop an institutionalized strategy in their market. It emulates the adaptive behavior of nature.
This client orientation allows developing adaptive automated processes that include the use of business objects and commercial objects that simplify the adaptive process and ensure results. The adaptive automation is what makes adaptiveness manageable in business.
Therefore the ethical intelligence implicit in the business strategy is what defines the level of adaptiveness of a business process.
NOTE: The Unicist Research Institute was the pioneer in using the unicist logical approach in complexity science research and became a private global decentralized leading research organization in the field of human adaptive systems. It has an academic arm and a business arm.