A Cognitive System to manage Root Causes
The Root Cause Management System is an ADD-ON to Business Process Management Systems. It was developed to find the root causes of business functions, which are defined by the underlying concepts and fundamentals, to build structural solutions.
It is for organizations that already have a process improvement process. It is developed as a participative R&D process based on solving urgent problems by building structural solutions.
This approach emulates the organization of nature by developing a maximal strategy to expand and a minimum strategy to ensure results. The participative implementation model that is used ensures the functionality of the solutions.
The unicist root case management to deal with adaptive business processes is based on the knowledge of their concepts and fundamentals that define the root causes of their functionality.
The unicist evolutionary approach emulates the intelligence and evolution of nature using unicist artificial intelligence that allows managing the unified field of business functions and processes.
The unicist root cause management ADD-ON introduces a “conceptual layer” to improve business processes that allows increasing the productivity and quality of adaptive business processes.
The first stage before installing a Root Cause Management Add-On, requires the development of a one-day virtual “clinic”, with up to 21 participants, where a real case is solved using the unicist evolutionary approach. This clinic is divided into two parts:
1. The transfer of the basics of the technologies included in the system
2. The solution of a real case using these technologies
The Root Cause Management System is installed as a prototyper that allows building the system and works on the cloud, where the collaborative work of the ADD-ON takes place. It includes the fundamentals of the business functions and processes, as well as all the modules of the system.
It uses the unicist artificial intelligence (UAI) monitor to manage the feedback of the pilot tests of the business processes. This UAI monitor is installed within the system after the first pilot tests proved their functionality.
Unicist Expert Systems are an optional module in the Unicist Cognitive Systems that is based on the use of unicist artificial intelligence.
They are built based on the information of the concepts and fundamentals provided by The Unicist Research Institute and the information provided by the clients.
On the one hand, artificial intelligence allowed managing and learning from data. On the other hand, the development of the unicist artificial intelligence, that emulates human intelligence, allowed managing the unified field of processes and learning from their results.
Artificial Intelligence is a must to manage root causes because it allows managing the unified field of business functions and the information of the ontogenetic maps of the business processes.
The Unicist Artificial Intelligence emulates the functionality of human intelligence, by developing inferences based on the ontogenetic maps of business functions, which are defined by the fundamentals of the specific functions, and learns from the feedback.
This module provides the methodology to find and deal with triggering causes, limit causes and root causes to develop solutions for problems in adaptive business environments.
The discovery that the functionality of the concepts and fundamentals that underlie business functions define their root causes provided the framework for the management of root causes of business processes.
The R&D process on business functions allowed finding the concepts and fundamentals that define the unified field of their functionality and developing a knowledge base to solve business problems.
Its predecessor was Dr. Ishikawa with the root cause diagram that manages fundamentals to deal with the root causes of manufacturing processes.
The Unicist Conceptual Design module manages the root causes of problems and the root drivers of solutions.
It becomes necessary to ensure results in adaptive environments by managing the fundamentals of the solutions, defining the necessary functions that are integrated as a unified field and ending with the definition of a dynamic process architecture.
This module allows designing processes, projects, systems and solutions in adaptive environments that require managing the concepts involved to ensure the results to be obtained. This conceptual design module ensures the functionality of a solution.
The process includes the definition of roles, business objects and maximal and minimum synchronic actions to ensure the achievement of results.
This module builds business objects, using the conceptual knowledge base of business objects categories.
Unicist business objects are encapsulated adaptive systems that produce predefined results that can be inserted in work processes to increase productivity and quality and to save energy.
From a functional point of view, there are different types of objects:
Driving Objects: To drive processes
Catalyzing Objects: To accelerate processes
Entropy Inhibiting Objects: To inhibit the entropy of business processes
Inhibiting Objects: To inhibit dysfunctional events in a business
Gravitational Objects: To influence the results of processes
The use of business objects structures the timing and synchronicity of business processes. It also provides the necessary acceleration to achieve the required critical mass and speed to adapt to the environment.
The quality assurance module defines the necessary quality assurance for the processes that are being designed.
Elements included in a Quality Assurance System:
1. Plan “B”
2. Redundant Systems
3. Alarm System
4. Processes with redundancies
5. Stop System (stoppage/halt)
6. Control System
7. Self-repairing/recovery System
8. Alternative Systems
The purpose of quality assurance is to always have an alternative system to develop any activity. Adaptive processes require using quality assurance to manage the feedback from the environment and ensure the generation of value.
The pilot testing module uses two different tests:
1. To validate the limits of the functionality of processes and objects.
2. To confirm the functionality of specific actions.
The testing of root cause solutions for business processes requires making multiple applications in different segments to ensure their functionality.
Pilot tests are developed as destructive and non-destructive tests that drive the reflection processes to find the root causes of problems and confirm the functionality of the solutions.
The Pilot testing groups, integrated with members of the clients, use the prototyper provided by The Unicist Research Institute.
• Automobile • Food • Mass consumption • Financial • Insurance • Sports and social institutions • Information Technology (IT) • High-Tech • Knowledge Businesses • Communications • Perishable goods • Mass media • Direct sales • Industrial commodities • Agribusiness • Healthcare • Pharmaceutical • Oil and Gas • Chemical • Paints • Education • Services • Commerce and distribution • Mining • Timber • Apparel • Passenger transportation –land, sea and air • Tourism • Cargo transportation • Professional services • e-market • Entertainment and show-business • Advertising • Gastronomic • Hotel-management • Credit card • Real estate • Fishing • Publishing • Industrial Equipment • Construction and Engineering • Bike, motorbike, scooter and moped • Sporting goods
• Algeria • Argentina • Australia • Austria • Belarus • Belgium • Bolivia • Brazil • Cambodia • Canada • Chile • China • Colombia • Costa Rica • Croatia • Cuba • Czech Republic • Denmark • Ecuador • Egypt • Finland • France • Georgia • Germany • Honduras • Hungary • India • Iran • Iraq • Ireland • Israel • Italy • Japan • Jordan • Libya • Malaysia • Mexico • Morocco • Netherlands • New Zealand • Nicaragua • Norway • Pakistan • Panama • Paraguay • Peru • Philippines • Poland • Portugal • Romania • Russia • Saudi Arabia • Serbia • Singapore • Slovakia • South Africa • Spain • Sweden • Switzerland • Syria • Thailand • Tunisia • Turkey • Ukraine • United Arab Emirates • United Kingdom • United States • Uruguay • Venezuela • Vietnam